Jac Morgan never planned on going back to her hometown. Seven years after the fatal house fire that killed her mother and branded Jac a killer she's back - but for only one reason. Her sister, Charlie, has gone missing. Charlie's the only good thing in Jac's life, and she doesn't believe she would ever run away. Jac is certain the answer to her sister's disappearance is somewhere in the town.

Because twenty years ago, another teenage girl went missing. Paige Gilmore, beautiful and talented daughter of eccentric matriarch, Iris Gilmore, disappeared on the annual Gilmore Hotel Open Day. As Jac starts the search for Charlie, she is drawn to the Gilmore Hotel - the haunted house of her childhood, a place that holds its own secrets and mysteries and is still home to the enigmatic Iris and her long-suffering daughter, Lisa.

Meanwhile, as Jac desperately hunts for answers to Charlie's disappearance, another Open Day looms, and Jac begins to realise everyone at the hotel has a secret and that someone is willing to kill to keep the truth from coming out.